Privacy Policy

Privacy Policy

Last Updated: November 5, 2025

This Privacy Policy explains how Blacktop Repair LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you interact with our website, services, or messaging programs.

1. Information We Collect

  • Contact Information: Name, phone number, email, and address
  • Service Information: Appointment dates, vehicle details, and preferences
  • Communication Data: SMS/MMS message content, call logs, and consent records
  • Device and Usage Data: Browser type, IP address, and website activity

2. How We Use Your Information

  • Schedule and confirm service appointments
  • Send service updates, billing reminders, and promotions
  • Respond to inquiries and customer support requests
  • Improve our services and communications

3. Text Messaging and A2P Compliance

By opting in to receive SMS messages, you consent to communication via GoHighLevel and Twilio, which are third-party platforms used to manage our text messaging program. Your phone number and message content are securely stored and only used for the purposes described above.

You can opt out of text messages at any time by replying STOP, or contact us at [email protected] for assistance.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share limited data with:

  • Service providers who perform functions on our behalf (e.g., Twilio, payment processors)
  • Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described or as required by law.

7. Your Rights

You have the right to access, correct, or delete your personal information, and to withdraw consent for marketing communications at any time. To exercise these rights, contact [email protected] or call (701) 645-5494.

8. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with the revised “Last Updated” date.

9. Contact Us

Blacktop Repair LLC
3609 164th Ave SE
Mapleton, ND 58059
📧 [email protected]
📞 (701) 645-5494
🌐 https://blacktoptruckservice.com